ChatSpark has launched AI Operator, a new agentic operations layer that enables customer service teams to manage, ...

SAN FRANCISCO--(BUSINESS WIRE)--There’s a shift in the way Microsoft Teams users communicate, and Clerk Chat, a leading conversational messaging platform, is at the forefront of this technological ...

The agent will be available first in the US to subscribers of ChatGPT Pro. The agent will be available first in the US to subscribers of ChatGPT Pro. is a senior reporter covering technology, gaming, ...

The new upgrade includes seamless integration with Salesforce which enables users to quickly share and transfer information between Comm100 Live Chat and Salesforce CRM so as to better manage their ...

The real goldmine for Uber is in becoming the transportation backend for tons of other services, not just its own apps. Now this logistics layer strategy is coming to fruition through a partnership ...

Can't find a coupon code anywhere? With the growing "live chat" customer service trend, many operators are trained to hand out coupon codes to polite shoppers that simply ask. I did the research and ...