Welcome to Product Support, a column devoted to helping you get the most out of the gadgets and software you already use. It’s unfortunate that the sweet, smooth feeling of a brand new computer ...

Losing important computer data can be a nightmare. Whether due to hardware failure, accidental deletion, software corruption, or theft, data loss can disrupt your work and personal life. Regularly ...

Backup software is a good insurance policy against catastrophe — a failed drive or crippling malware, for example. But a clone of your hard drive — a duplicate of the drive in its entirety — has a lot ...

For over a week, we have been hearing the horror story that haunts the dreams of those of us who live on our computers and on the World Wide Web. If you haven’t taken the time to read about Mat ...

The error message Please back up your data and replace your hard disk drive indicates a failing hard drive. Therefore, you need to replace it. However, in some cases ...

Despite your best effort, accidents happen, losing a MacBook or seeing your Mac simply die for no reason. You can take the sting out of any mishap if you have a backup. Much like flossing, backing up ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Data loss sucks. Make sure ...

Whether you've got smeared fingerprints or food grime on your laptop's chassis, it's the first place you'll want to start ...