Running a business is a lot like piloting a ship; above all, you need to know where you’re going and how you’re getting there. What’s more, you need a crew that knows how to back you up when you need ...

The quality of information security guidance has increased in recent years — especially regarding the focus on fundamentals — but our industry often fails to emphasize establishing those fundamentals ...

Designing a seamless and secure digital payment process is essential to meet customer demands and safeguard transactions. Whether you're starting from scratch or enhancing an existing system, there ...

Agencies are driven to innovate by the need to lower costs and improve performance -- but existing practices and structures may not encourage federal employees to pursue new ideas.

Several correspondents wrote to add a critical bit of advice to At wits end, who was having some trouble instituting strong processes in his IT organization. The missing advice, which I strongly ...

US Oncology conducted an audit of its standardized regimen library. A utilization review compared chemotherapy regimens in the library and consolidated order sets on the basis of past utilization.

Broadcast Retirement Network's Jeffrey Snyder discusses the proper fiduciary steps to select and monitor a retirement income product with Kutak Rock's John Schembari. Jeffrey Snyder, Broadcast ...

A customer relationship management (CRM) strategy is a detailed, data-driven plan that is designed to help business owners ...