An ECR is not something you typically want to happen. They generally result in some additional cost, a slowdown or shutdown of the process, and delays in the completion of the work. Let’s get a deeper ...

Mark Karasek, executive vice president of engineering and chief technology officer of The Chamberlain Group, teaches students the fundamentals of changing processes within organizations. When an ...

This is a one (1) unit course. Today's business processes are often complex and multi-disciplinary in nature. Most business processes are often sub-optimized for the purposes of meeting the needs of ...