Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

Hydropower is among the most mature and reliable renewable energy technologies, but its dependability rests on thousands of tonnes of rotating equipment humming quietly for decades. Generators are at ...

UChicago Medicine is one of 12 hospitals in the nation with a 26-year, Leapfrog straight-“A” streak and Stephen Weber, MD, said the secret is to never be satisfied. “Whether I’m seeing patients or ...

In this episode, host Tom Fox and co-host Nick Gallo discuss the importance of conducting a root cause analysis in compliance programs, particularly in light of the recent FCPA enforcement actions ...

One new and different item laid out in the Evaluation of Corporate Compliance Program (Evaluation), supplementing the Ten Hallmarks of an Effective Compliance Program from the 2012 FCPA Guidance, was ...

During a recent visit to a skilled nursing facility, a nurse made an insightful comment that stuck with me: “You can’t unscramble eggs.” This simple yet profound statement highlighted the difficulty ...

How do you fix broken customer experience and other business problems? Get to the root cause of the problem — the actual root cause. In my previous CMSWire article, I wrote about whether it’s better ...

At some point, your PPC performance will take a nose-dive. Once you’ve managed PPC campaigns long enough, you will likely navigate numerous crises. Pinpointing the source of a specific issue can be ...

Failure to pinpoint cause of breaches leaves many organizations wide open to further attacks. Resource shortages, firefight pressure, planning issues, and lack of post-incident follow-up to blame.