On my NPR-San Francisco show, listeners would call in with a problem and, in a few minutes, I had to come up with an approach that we both felt good about. Over the years, I refined the approach and ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

Creative problem-solving can be an exhilarating experience. You get a triple benefit: the euphoric 'aha' moment of solving a puzzle, the pride of accomplishing a goal, and the deeper self-discovery of ...

Many leaders default to quick fixes — but some problems can’t be solved, only led. Here’s how to spot the difference and stop wasting time, energy and trust. Not all problems need quick fixes — some ...