COVID-19 spurred a demand for contactless services, and Marriott is now leaning into this by testing its new contactless arrival kiosks and markets, eliminating the need for face-to-face check-ins or ...

Marriott International launched a mobile check-in app for its smartphone-toting Marriott Rewards subscribers. The free app lets users process their check-in the afternoon before their arrival, then ...

Robots delivering room service, check-in kiosks with facial recognition technology and “smart” speakers that serve as an in-room concierge. The hotel of the not-so-distant future sounds like something ...

Marriott International and travel tech company Alibaba will test a self-service check-in system that uses facial-recognition technology. The pilot is being launched this month at the Hangzhou Marriott ...

Marriott is testing contactless check-in and check-out kiosks and a "grab-and-go marketplace." The hotel giant is looking to "blend" contactless amenities with face-to-face interactions. The demand ...