When hospitals improve patient flow and handoffs, it can also improve patient satisfaction, a measure that is increasingly linked to hospital reimbursement. Desiree Einsweiler, CEO of the Palo Alto ...

Ms. Peach used Kaizen, a process improvement strategy within lean manufacturing, within her division’s hospitals. Kaizen encompassed a three-day workshop in which front-line workers in the emergency ...

Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...

Although health systems have seen some much-needed improvement to operating margins in recent quarters, these positive headlines mask a disturbing reality that illustrates the immense challenges most ...

ATLANTA -- October 8, 2008 -- Today, StatCom announced the findings of the 2008 National Survey on Patient Flow Challenges and Technologies, an independent, nationwide survey of more than 200 ...