Leaders face more complex decisions than ever before. For example, many must deliver new and better services for their communities while meeting sustainability and equity goals. At the same time, many ...

AI chatbots are now a big part of daily life for many people around the world. Children use them to help with homework, and adults use them to do difficult tasks more easily. Recently, a scientific ...

Mathematicians excel at handling complexity and uncertainty. Mathematical reasoning strategies aren't just useful for dilemmas involving numbers. We can apply math mindsets to improve our approach to ...

Albert Einstein famously said, “We cannot solve our problems with the same thinking we used when we created them.” In turbulent, uncertain, novel and ambiguous (TUNA) times, one skill that will never ...

Start with trust and end with speed. When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, ...

The designers for Monte Vista Elementary School’s proposed outdoor classroom had some key questions to answer: What materials could they use while staying under the district’s $10,000 budget? How much ...