In the fast-paced world of employee benefits, too many consultants and brokers focus on results — revenue growth, client retention and premium reductions — without giving due attention to the ...

The era that spawned Enron, Tyco and Adelphia has turned, and on its heels is a new trend to get back to the basics of ethical business practices. In my role as a process analyst, I’ve found that the ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

For companies looking to build on the momentum of the last few months, adopting a process platform approach to IT is an ideal next step. Organizations compressed years of digital transformation into ...

Expertise alone doesn’t close deals. Success comes from connecting your capabilities to what buyers truly value. This can be achieved through a structured sales process. A structured sales process is ...

“High stakes tests” encompass any tests used to make significant decisions about a person’s care and are intimately tied to an individual’s medical treatment, social perception by others, and often ...

Showing candidates a realistic depiction of your culture can give them the opportunity to self-select. Bringing culture into the recruitment and hiring process is the best way to ingrain it throughout ...