This article is by David Armano, global strategy director at Edelman Digital. He leads their Digital Transformation Practice. Process. It’s a word that makes most people’s eyes glaze over. I get it.

For decades, megaprojects in every industry have been designed to provide specific functionality or value with delivery and commissioning as the end goal. Large process and refinery projects, such as ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

When I look at the gorgeous libraries in the annual Library Design Showcase, I always wonder what happened behind the scenes that led to a particular design. I’m especially curious how designers ...

Have you ever thought about how and why something was designed? Who was considered a “stakeholder” for the design? And what biases are baked within the process of designing something? These are some ...

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