Christopher Leroi has built a legal career around helping people move through difficult disputes with structure, patie ...

An HBR Executive Masterclass with Amy Gallo. by HBR Editors Most executive teams believe that harmony equals health. Meetings run smoothly. People nod along. No one pushes back. But according to Amy ...

Without this skill, advanced conflict resolution techniques won't work. It's like trying to build a house on quicksand. Once you've mastered slowing down, you can begin to engage in what I call ...