When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Getting to the root cause is not always that straightforward. Businesses are using increasingly complex items of equipment like robotics, for example. Even something that is largely done by humans can ...

At some point, your PPC performance will take a nose-dive. Once you’ve managed PPC campaigns long enough, you will likely navigate numerous crises. Pinpointing the source of a specific issue can be ...

One new and different item laid out in the Evaluation of Corporate Compliance Program (Evaluation), supplementing the Ten Hallmarks of an Effective Compliance Program from the 2012 FCPA Guidance, was ...

Just as risk assessment is the bedrock for an effective compliance program, root cause analysis (“RCA”) similarly underpins successful remediation of compliance violations. The DOJ’s March 2023 ...

Every organization should have a computer incident response plan. A solid plan should serve two major functions. The first is to recover business functions as quickly as possible. The second is to ...

This is the final post in the Business Continuity Event Planning series. We close with a look at how to manage the process, how to improve response, recovery, and prevent recurrence of an event. In ...

Over 50% of frontend ASIC hardware engineering time is spent on debugging and root cause analysis, spent churning through millions of lines of code and terabytes of waveform data. Despite this, there ...

Skills: Power BI, Tableau, SQL, WMS, TMS, ERP, Data Analysis, Data Visualisation, Dashboard Development, Reporting, KPI Tracking, Data Cleansing, Data Validation, Data Quality Management, Root Cause ...

Recently, I was chatting with longtime colleague and friend, Keith Essency. I first met Keith when I worked in the Motorola Semiconductor business in marketing and he was on the engineering side. We ...