WASHINGTON - Islamic State militants and their followers have discovered an unnerving new communications and recruiting tool that has stymied U.S. counter-terrorism agencies: instant messaging apps on ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

Many people were surprised to hear recently that ICQ -- the once-popular instant messaging (IM) client -- will shut down on June 26. I suspect more people were surprised to hear that ICQ (supposedly ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

If you're an avid instant messenger, you probably know what I mean: "Instant messaging doesn't work for me, does it work for you?" Yet I appear to be on the way to becoming a minority, a fuddy-dud ...

Prime Minister of France Élisabeth Borne signed a circular last week requesting all government employees to uninstall foreign communication apps such as Signal, WhatsApp, and Telegram by December 8, ...

AOL Chairman Steve Case and crew are stalling the advancements needed for instant messaging to reach its full potential. If AOL doesn't wake up, and fast, by truly opening up interoperability between ...

They may not call it UC, and none of the likely suspects may be involved (Avaya, Nortel, Cisco, Siemens, Microsoft, etc.), but Convergys has one heck of a lot of agents using instant messaging and ...