There are recurring patterns in the way humans construct things, whether it is a building or a Web site. If designers can identify and understand those patterns, they can use that knowledge to build ...

As designers, we are user advocates first and foremost. We need to understand what users want versus need before they ever encounter our designs. Once they do encounter it, they must first feel safe ...

The Web Foundation‘s Tech Policy Design Lab is working on an interesting-looking project to counter deceptive design — aka dark patterns* — with the goal of producing a portfolio of UX and UI ...

PEN America - along with Consumer Reports, the Electronic Frontier Foundation, Access Now, and others - launched the Dark Patterns Tip Line, a website where anyone can share examples of the websites ...

It happens to the best of us. After looking closely at a bank statement or cable bill, suddenly a small, unrecognizable charge appears. Fine print sleuthing soon provides the answer—somehow, you ...

You open a free app to do one simple thing. Before you even start, a full-screen message asks whether you want to try the paid version. The “Start free trial” button is large, bright and hard to miss.

Turns out, there is a dark art of web design. Inventory trackers, countdown clocks and fake reviews are rampant on e-commerce sites, and all are used to influence how consumers buy. But their contents ...